The primary purpose of any organisation is to carry out its duties in the most efficient and effective way.
Processes and procedures need to be introduced if the organisation is going to get the best out of resources and raw materials as it develops and moves through the different growth stages.
Setting performance measures will make it easier for the leader to track and monitor systems and people. It will also ensure that all are working to the same standards and trained to the required levels.
Formalised Communications
Having structured meetings and formalised communication processes will ensure that everyone within the organisation is clear on what needs to be done and what is expected of them.
Be careful not to introduce too many controls too soon, it could stifle the organisation's growth.
Problems
No paperwork?
Too much paperwork?
Unproductive meetings?
No one takes responsibility?
Disorganised?
Everything takes so long to do?
Solutions
Create an efficient operation
Create an effective organisation
Hold effective meetings
What Success Can Do For You
Help you with generating value and efficiencies
Develop people management rather than task management
Help develop effective performance monitoring
Improve process management
Benefits
Process mapping
Value chain analysis
Setting key performance indicators
Operation efficiencies
The role of the operations team
Becoming commercially minded
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